YK Communications is a family-owned, Equal Opportunity Employer with approximately 30 employees. We offer competitive pay and comprehensive benefit packages including medical and dental insurance, long-term and short-term disability insurance, long-term care insurance, and excellent retirement benefits.
Assists with the installation and maintenance of broadband InternetA global wide area network (WAN), also described as a networ… services, voice services, and security services under the direction of a technician.
YK Communications (YK) is an Equal Opportunity Employer to all individuals. YK does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Provides customer service and technical support for all company product and service offerings. Gathers relevant information, diagnoses, troubleshoots and resolves customer problems and issues. Research complex problems and issues to determine solutions. Update’s customer account information as appropriate. Supports internal staff with computer, network and network peripheral equipment and issues.
Promotes and sells company products and services to new and existing customers. Educates customers on company products and services and offers current promotions and applicable bundling options. Assists with customer relations activities that may include assisting customers with service issues, billing inquiries, new service requests, disconnects and plan changes.
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109 W. Putnam
PO Box 329
Ganado, TX 77962
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