Updated on November 15, 2020
Why won’t my device connect to my Wi-Fi network?

There can be a number of factors that play into a device not connecting. Ask yourself these questions:

  • Is Wi-Fi enabled on your device?
  • Is your device an older model? If so, we may need to make adjustments to your router’s settings.
  • Are you in range of the router?
  • Have you rebooted your device?

If you’re still experiencing issues, call our 24/7 tech support team at 361-771-3334 for help connecting your device.

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