Updated on November 9, 2021
If I’m required to make a deposit, is YK required to return it to me?

o The company will issue a receipt of deposit to you for the deposit received and keep a record of the deposit.

o If service is not connected or if service is disconnected, the deposit will be automatically refunded plus accrued interest for the balance, if any, in excess of the unpaid bills for service furnished.

o If you’re a residential customer and have paid bills for service for twelve (12) consecutive billings without having service disconnected for nonpayment of a bill and without having more than two (2) occasions in which a bill was delinquent, and you’re not delinquent in the payment of current billing, the company will automatically refund the deposit plus accrued interest in the form of credit to your monthly billing. If you have a guarantee for payment of your account, the company will void and return the guarantee to the guarantor.

o If you’re a business or commercial customer and have paid bills for service for twenty-four (24) consecutive billings without having service disconnected for nonpayment of bill and without having more than two (2) occasions in which a bill was delinquent and you’re not delinquent in the payment of current billing, the company will promptly refund the deposit plus accrued interest in the form of cash or credit to your billing for service.

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109 W. Putnam
P.O. Box 329
Ganado, TX 77962

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