Billing
- If I find what I believe to be an error on my bill, how do I resolve the issue? (Without having my service disconnected.)
- If I’m late with payment of my bill, will YK notify me?
- If I’m required to make a deposit, is YK required to return it to me?
- On what basis can YK disconnect my telephone service?
- Will I be charged for long-distance service or is there an unlimited long-distance option?
- How do I change my long-distance provider?
- How do I reduce the number of receiving telemarketing calls I receive?
- How do I block my number from displaying on Caller ID?
- Will I have to pay for repairs to existing inside phone wiring?
- Is there an online directory or telephone book?
- Do I need to have voice service to get internet service?
- Does my current internet service require me to keep my current phone line?
- Is the phone device including with my phone service?
- My cellular service is bad. What are my options for phone service?
- What is my local calling area?
- Can I make my phone ring for a longer length of time?
- How do I access my voicemail messages?
- How do I report a trouble with my line and/or any damaged lines, pedestals, or poles?
- How do I reset my voicemail password?
- How do I set up Call Forwarding?
- How do I set up my voicemail?
- I cannot make a long-distance call.
- Is there any troubleshooting of my voice service that I can do on my own should I have a problem?
- My voice service isn’t working. How do I report this?
- There’s static or noise on my voice line.
- Who is responsible for telephone repairs?
- Will my voice service work during an electrical power outage?
