Check out these How-To Guides for help with the switch over process.
Effective December 31, 2022, YK will discontinue offering our email service (firstname.lastname@example.org). Why are we making this change? Fewer and fewer customers have been using YK email in recent years, yet the service still requires considerable time and money for us to support. It simply doesn’t make sense to continue investing resources in YK email. Instead, we’ll focus on our priority — providing you with high-speed internet.
You’ll need to transition to a new email service, such as Gmail, before the end of this year. Gmail is free and provides abundant storage space and a wide variety of handy tools. Additionally, a Gmail account is portable, meaning you can keep your email address should you ever move out of the YK service area. To help make this email transition as easy as possible for you, we have provided the step-by-step pdf guides above.
If your YK email address is your contact email for YK services, please call us at 361.771.3334 to update your account with your new email address. If you’re using your YK email address as a username or contact for any of your online billing accounts or social media accounts, we suggest you update those accounts with your new email address as soon as possible.
After January 1, 2023, any email received at your YK email address will prompt an “Invalid Email Address” message to go to the sender, and the email will not be forwarded or delivered.
We understand that saying goodbye to an old email address and switching to a new one may seem a bit intimidating. If you have any questions or would like help with this process, please stop by the YK office or call us at 361.771.3334. Our team is ready to fully support you!
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