INTERNET SERVICE SUPPORT

DSL Support


Your DSL connection is quite different from the standard dial-up connection and your computer is basically connected to the Internet through a local area network (LAN), so troubleshooting requires the configuration of a standard Ethernet connection, and not a dial-up network connection.  The following categories should help explain and answer some of the most common questions regarding DSL technical support.  Before proceeding with any troubleshooting, have you rebooted your computer?  If not, please reboot your computer and proceed with the appropriate category.

Power Cycling Your Modem

Local Area Connection (LAN) Configuration

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