Sales

What types of specials do you have?

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Do I get a discount if I have multiple services with your company?

YK Communications does not currently bundle their security systems with their other services for discounts at this time.

How long will installation take?

Depending on the size and type of the system you purchase the time will vary. Typically most installations are be completed in 2 - 4 hours.

What is your monthly monitoring rate?

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Can you monitor my alarm that was installed by someone else?

In most case, we can monitor systems installed by other providers. You must own the equipment and the system programming must be able to be accessed. If your current provider will not share with us this information, we may have to replace your control panel and keypads. All of the other devices should be compatible. If the current system is a wireless system, it may not be compatible to Honeywell.

Can my system be moved to a new location?

Yes -- Your system can be moved --- Some charges may apply.

Can you monitor both residential and business?

Yes --- Systems and Monitoring is available for both residential and business.

Do I own my equipment?

All customers that complete their original end user agreement and contract do own the equipment within their system

Do you offer extended warranties?

Yes - we offer a monthly maintenance agreement.

Can I buy a system without having it monitored?

Yes - we can sell customers security system equipment at it's suggested retail value.

What areas do you service?

All areas within Jackson, Wharton, Matagorda, and Calhoun Counties.

Do you offer any type of medical alert services?

We offer an emergency contact service for anyone who may need assistance. We do not retain any type of medical information or any information for prescriptions. We do not dispatch private care nursing agencies.

Do I have to sign a contract for monitoring?

Yes.  The standard agreement is 3 years.

Does the contract automatically renew?

No.

Does the warranty cover lightning or other acts of God?

The manufacture's warranty does not cover lightning damage.

Can you put an alarm in a rental property?

Written permission from the landlord is required along with written instructions as to the disposition of the equipment once your lease is fulfilled.

Do I need to have contacts on all of my windows?

Window contacts can provide a good perimeter alarm system. This sometimes is very expensive, and the use of space protection devices can provide protection at a lower cost. The customer's preference and concerns are the main determining factor.

When will you pre-wire my home while under construction?

Normally we pre-wire after all other trades are complete and just before insulation and drywall are installed.

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YK Communications
YK Communications
109 W. Putnam, P.O. Box 329, Ganado, TX 77962
Sales Staff
Monday – Friday, 8:00am – 5:00pm
Call us toll-free @ 800.395.1499