Enhanced Voicemail access your messages by email, phone or online with enhanced voice mail

With enhanced voicemail features, you will never have to check for messages again. Messages and notifications come to you, so you always know when you have voicemail. Enjoy the freedom of accessing messages by email, phone or online.

 
login to the voicemail manager

Features

voice mail and messages come to you with voice to email

Enhanced Voicemail

With enhanced voicemail features, you will never have to check for messages again. Messages and notifications come to you, so you always know when you have voicemail. Enjoy the freedom of accessing messages by email, phone or online.

listen, forward, archive, or delete messages from your phone

Voicemail by Phone

One number to call to get unlimited access to messages. Listen, forward, archive, or delete messages from your phone.

voice mail access online

Voicemail Access Online

Have your voicemails automatically converted to audio files and forwarded to your online account. Then you have access to messages anywhere you access the Internet.

get notifications when you receive voice mails

Message Notification

Lets you know you have a message waiting so you don’t have to call in to your voicemail just to check if you have messages. Choose between email, phone, and text message notifications and never check for messages again.

archive and store all of your voice mail messages

Message Storage and Archive

Voice messages can be temporarily stored in your online account or can be permanently archived to your computer.

Voicemail
Quick Reference Guide

Using the Voicemail System
The voicemail system is menu driven. Listen to the voice prompts and then press the keys on your phone to select which option you would like.

Accessing Voicemail
The first time you access your voicemail box, you will be asked to set up your mailbox, and record your name and a greeting to be played by callers (see inside this brochure). When you have one or more unheard voice messages waiting, your phone will display a solid red light on the top of the phone.

From Your Own Phone:

  • Press the Messages button or dial *98.
  • Enter your voicemail password.
  • If you have new messages, the messages will be identified.
  • After hearing any new messages, you will be presented with the Voicemail Main Menu.

From Another Phone:

  • From an external phone dial the local access number for your service area (listed below).
  • When prompted, enter your 10-digit number.
  • When prompted, enter your voicemail password + #.
  • If you have new messages, the messages will be identified. After hearing any new messages, you will be presented with the Voicemail Main Menu.

Local Access Numbers
Ganado: 361-771-1000
Louise: 979-648-1000
Markham: 979-843-1000
El Campo: 979-275-1000

Forwarding a Message
While listening to messages, you can send a copy of the message to another recipient.

  • To forward the current message, press 5.
  • Enter a telephone number or Distribution Group Number.
    Repeat this step until you’ve entered all the desired destinations.
  • Press # when finished entering destinations.
  • You will be prompted to record an introduction.
  • After the tone, record your introductory message and press # when finished.
  • Press # to send or press 1 for delivery options, followed by # to send. Delivery options are listed below.

Delivery Options Menu

Action Before
Message
Review the message 1
Mark message as urgent 2
Mark message as private 3
Re-record your message 4
Request a delivery report 5
Request a read report 6
Add or remove recipients 7
Schedule the message to be delivered in the future 9
Send the message as is #
Exit or cancel *

 
replying to a message - dialing the originator

Replying to a Message – Dialing the Originator

  • While listening to a message, you can call the person back by pressing 4 and selecting option 1.
  • This capability will not work if the voicemail system was not able to identify the Caller ID information when the original voicemail was received or if your phone is configured with call restrictions which prevent you from calling the originator’s number.

message playback options

Message Playback Options
While listening to your voicemail messages, the following options are available:

Action Before
Message
During
Message
After
Message
Skip message #
(skips header,
goes to message body)
#
(skip to next message)
n/a
Reply to message n/a 4 4
Save message and go to next n/a 2 2
Delete n/a 3 3
Play inbox messages 1 n/a 1
Send messages n/a 5 5
Work with greetings 3
(from Main Menu)
Mailbox settings 4
(from Main Menu)
Access deleted messages 6
(from Main Menu)
n/a After playing
a deleted message,
2 to save,
3 to permanently
erase
Log on as a different user 7
(from Main Menu)
Help 0 0 0
Return to Main Menu, exit voicemail system *
(repeatedly,
depending on how
deep you are in
the menu)
* *

 

Changing Your Voicemail Password

  • Access your voicemail box.
  • From the Main Menu, press 4 to change your settings.
  • Press 3 for security options.
  • Press 1 to change the PIN.

 
Recording Your Personal Greeting

  • Access your voicemail box.
  • From the Main Menu, press 3.
  • To set up a personal greeting, press 1.
  • To set up a system generated greeting or to change the recording of your name, press 3.
  • To change the greeting that callers hear when you’re busy, press 5.
  • If you don’t record a personal greeting, a generic greeting will be played.

 

login to the voicemail manager

Connect With Us

Sign up to receive our latest blog posts, event dates, and promotions!

Subscribe Now!

YK Communications
YK Communications
109 W. Putnam, P.O. Box 329, Ganado, TX 77962
Sales Staff
Monday – Friday, 8:00am – 5:00pm
Call us toll-free @ 800.395.1499